RETURN AND EXCHANGE

• Pengembalian produk dapat dilakukan paling lambat 3x24 jam sejak produk diterima.
• Pengembalian dan penukaran hanya dapat diterima jika kesalahan dilakukan oleh pihak RiaMiranda.
• Pelanggan harus mengembalikan produk dalam kondisi yang sesuai (hang tag masih terpasang, belum terpakai, faktur pembelian dan terbungkus aman) segala kerusakan akan dibebankan kepada pelanggan.
• Biaya pengiriman selama proses ini ditanggung oleh pelanggan.
• Produk Belanja Online hanya dapat ditukar dengan produk yang sama, jika produk tidak tersedia atau kehabisan stok, kami akan membantu Anda mengganti produk dengan voucher belanja sebagai nilai produk.
• Voucher belanja akan dikirimkan kepada Anda paling lambat 3x24 jam pada hari kerja melalui email web@riamiranda.com

 

TERMS AND CONDITIONS 

• Product returns can be made at least 3x24 hours since product is received.
• Return and Exchange are only acceptable if the mistakes were made by RiaMiranda party.
• Customers should return products in appropriate condition (hang tag still attached, unused, invoice and secure wrapped) any suspicious damage will be charged to customers.
• The cost of shipment during this process are subjected to customers.
• The online shopping product can only be exchange by the same product, if the product is not available or out of stock, we will help you to change your product with shopping voucher as the value of the product.
• The shopping voucher will be sent to you at least 3x24 hours during working days, through email web@riamiranda.com