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Shopping Online

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All personal information you provide during registration will be used to process your orders and to keep your personal details for next purchases. We encourage you to sign-up for newsletter. These letters provide you with advanced notice of store sales, new items, and other store-related events.

When you visit Riamiranda .com, we do not collect your personal information until you register and order with us.


Shopping Online
Shopping online at Riamiranda .com is easy. Select the items you would like to buy, click "Add To Bag" and continue shopping until you are ready to complete your purchase. Click "Proceed to Order" to confirm your items or click on the icon at the top right hand corner and it will guide you through the entire purchase process.

You will receive an order confirmation and order id by e-mail once your order has been successfully transmitted. Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations.

In addition, a shipment confirmation will be emailed to you once your order has been shipped. This confirmation will have the tracking number for your shipment.


Item Availability
All items on Riamiranda.com are in stock unless noted otherwise. If the item is out of stock and waiting to be restocked, you will be given the option to request email notification when the item is available again for sale.

We make every effort to keep our system updated. Orders with out of stock items will be cancelled and the customer will be notified via email or phone. If your order has been cancelled and you have already paid for the goods, you have the option to change to other items or receive a full refund.


Payment
If payment has not been made within 3 days from the order date, your order will be automatically cancelled. For example, if you order on the 1st, the latest payment is on the 3rd otherwise the order will be cancelled.

Payment can be made via bank transfer to our BCA account and PAYPAL for international customers.

Once payment has been made, you must confirm your payment through our website by clicking "Confirm Payment" icon and submit your order id. After we received your payment, we will ship your order the next working day.


Order Status
You can check your order status by clicking "Track Order" and submit your order id. If the order has been shipped, you can expect to receive your package in approximately 1-3 working days for domestic and 5-10 working days for international.


Shipping Policy
To determine the cost, please add your selected items to your bag and proceed to check out. You will be able to view the shipping cost on the page of check out process.

Riamiranda ships domestic packages via TIKI or JNE. Regular service is 2-4 days. Fast service is 2 days delivery. For international delivery, we use EMS (5-10 working days). Shipment will be processed the next day after we receive your payment. All packages are shipped during business days only three times a week (Monday - Wednesday - Friday).


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