Language : English Indonesia

Return And Exchange

Return & Exchange Policy
We do not accept exchange because you dislike the style/color. All sales items are final sale and may not be returned/exchanged.

Return & Exchange is applicable if:
- You received faulty/defect items
In the case of stock unavailability, you may choose to exchange to other style of the same price / above or receive a full refund including shipping cost (if any).

Returned items must be in original condition, HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached.

To process a return or exchange:

  1. Send an e-mail to web@riamiranda.com with subject : RETURN PRODUCT within 7 days after you receive the items include the reason for return/exchange and payment proof.
  2. After your return/exchange is approved by riamiranda, then you can send back the to us.

    Please send the package to the address below:

    House of Riamiranda
    Jl Bintaro Taman barat Blok F1 No. 7
    Bintaro Jaya Sektor 1 Jakarta 12330 Indonesia

  3. Items must be received in our showroom within 7 days from the date you received the package. We recommend that you send the package back to us via traceable carrier, as we are not responsible for missing items or packages.
Please note our return policy is applicable to website orders only.

International Order
Unfortunately, once an international order is shipped we cannot accept it for returns or exchanges.

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